John was very professional and took care of the problem in a timely manner. He explained everything very clearly and was nice about having to repeat it for my husband. I’ll call this company again.
Mary Wilson
17:09 07 May 22
Mike was super professional and quick to repair our Samsung washer water valves. We’ve used AAA to repair multiple issues with our Samsung washer.
Hill House
15:18 05 May 22
Bill showed on time, assessed my dryer, and gave me options in less than 30 minutes. The repair was completed in the same trip and the dryer is back to normal. Great service!
Bob Tibbles
14:25 05 May 22
They were attentive, responsive, prompt. Justin did a great job and even helped me realize my machine was still under warranty. He was very efficient, kind, and helpful.
Watson Sweat
16:47 28 Apr 22
Mike M was very helpful and friendly
Sue Fuess
15:04 27 Apr 22
I had a persistent leak in the main line outside, which leaked into the basement where the poly pipe entered the foundation wall. Tim and a helper found the leak and repaired it in about 3 hours. Had to dig about 4 feet deep in a very confined spot to locate the leak; then returned the following day after the job was inspected by St. Charles County. Tim also identified (and repaired) two other problems on this visit. He communicates extremely well; is courteous; and very professional. He did a very small repair at our home about a year ago. I was happy to have him back to fix this larger problem. I've used AAA a number of times in the past and will continue using them for plumbing and appliance repairs. They are tops!!
Don Kalicak
01:11 26 Apr 22
Justin was great - this is the second time we’ve used AAA - very pleasant and personable staff - very fast service - same day or next 10 stars - thanks
Linda Strait
19:48 21 Apr 22
Diagnosed the problem quickly and restored the dishwasher to working condition! Yeah!!
Mary Simon
23:23 20 Apr 22
Referred by my daughter, this was a wonderful experience. Calling to order the part was a breeze. It arrived quickly & they scheduled the install within 2 business days. The repairman, Mitch, was great. He called to let me know that I was his next customer & he would be over in about 20 minutes. He introduced himself upon arrival, headed for the laundry room, and in only a few minutes the part was installed. He collected payment, provided me a receipt, thanked me for my business, & headed to his next call.AAA is a 10 out of 10 & I’m certain that Mitch plays a big part in their excellent customer service reviews. Thanks to everyone who assisted. All my appliance repair referrals will definitely go to you. ⭐️🥇⭐️
Terri Harris
20:16 20 Apr 22
Bill was prompt and professional. I would recommend his service to all.
Don Dietrich
18:49 19 Apr 22
Excellent experience!!
Yolanda Bent
03:21 19 Apr 22
I would recommend AAA Home Services.
Lauren Ream
01:37 14 Apr 22
The service person was prompt and efficient. Will definitely use them again.
Linda Wolff
20:56 11 Apr 22
Tyler evaluated problem and made a quick repair which solved problem. Would use their company again, and hopefully Tyler ones again!
Mark Tomasiak
22:50 30 Mar 22
Great job!
Karen Quagliata
15:42 30 Mar 22
Andrew was very professional and sweet! Did a great job!
Crafty Trio
16:35 09 Mar 22
Quick response time. I live in Warren County and still was able to get same day service on a dryer repair. It was a little pricey but the service was quick and complete. Called at 9am and the tech was at the house and done before 2pm.
Sonny E
20:16 03 Mar 22
Bill and Noah were prompt, efficient, courteous, and knowledgeable. Couldn't ask for anything more!
Andrew Tomaras
15:11 03 Mar 22
AAA and their team member Bill were very responsive, efficient, and conscientious. They were very quick to schedule appointments, quickly assessed the issues, acquired the parts, and informed us as soon as they were available. They came out the next day to install them. Bill was courteous and efficient, as well as extremely careful in his testing to confirm safety. Overall this was a great experience.
Aaron Goltzman
19:20 02 Mar 22
Justin did an awesome job repairing my oven and stove top. Five star service!
Michelle Abounader
19:03 01 Mar 22
Very happy with the service provided. John was a great tech. Explained everything. Clean and tidy workmanship.Thank you for the great service. I would be very happy to use AAA Appliance in the future as needed.
Erik Cotten
16:38 01 Mar 22
John was very professional and honest about everything and helped me understand what's going on with my appliances. He wore his mask and even brought my garbage cans up to my garage when he left. I didn't ask him to do it and couldn't do it until the ice melts for medical reasons. This is my second post about AAA service and all the guys that have been to my home working on my appliances have been great and explains everything. It's also nice to know when to stop dumping money into a machine that's on its last leg. Thank you John if you ever read this!!!
Lou Dunn
19:47 26 Feb 22
Tyler was great, he called when he was on his way. He completed the job efficiently. He has great customer relations skills (he didn't get bothered when my noisy dogs kept coming over to check on his progress 😁). I have called AAA before and I will again when I need help!
Carolyn Schneider
22:54 23 Feb 22
Tyler repaired our dryer. Instantly diagnose the problem and repaired it was done and gone in 20 minutes. We are very happy with the work that AAA appliance always does. We have used him several times and will continue to use them
Dan Meara
16:14 22 Feb 22
Fast high quality service and very professional
Rochelle Harris
16:08 22 Feb 22
Mitch does excellent work and is always very courteous. I believe he has helped us before with a repair. We have used AAA for almost thirty years now. Both is St. Louis County and St. Charles County. Mike has helped us before also. We have used AAA in the past for furnace repair, two refrigerator repairs, and an oven repair.
Sheila Bueltman
01:12 12 Feb 22
Bill provided excellent service regarding my dishwasher and oven repair. Arrived on time, was courteous and knowledgeable. Would recommend AAA Appliance and Bill to my friends.
sarah Westover
20:33 10 Feb 22
Bill was prompt, courteous and knowledgeable. Made sure to put protective covering on my floor to keep from tracking in the snow. Diagnosed the problem quickly and installed the new heating element on my dryer which he had in the truck already! No more hanging wet clothes around the house to dry! Highly recommend AAA appliance service!
Ryan Matheny
21:50 08 Feb 22
Justin was incredibly helpful, respectful, and professional with repairing my dishwasher. Thank you for going above and beyond!
McCann O'Keefe
19:46 27 Jan 22
They showed up on time. Tech diagnosed issue. They sent me the parts which I installed, saving me additional labor charges.
Ernie Hadfield
18:20 25 Jan 22
Freezer and fridge were not cooling.. Looked at everything and gave me the information as to the problem... He was very professional and courteous.. Will use this company again if needed..
Joyce David
00:11 21 Jan 22
Bill the repairman did an excellent and provided prompt services as well as advice to help with any further issues.
Rosa Landers
20:48 15 Jan 22
AAA Home Services was superb in every way. Bill and his apprentice Noah diagnosed our problem and ordered a part. When Bill returned to install that part he discovered another part was needed that was no longer available. They dedicated hours to our old stove to save our needing to purchase a new one. They could not have been more professional or nicer despite what they were up against and Bill was sincerely sorry he was unable to get the part we needed.We ordered a new stove and it came three days earlier than expected. Matt and Jeff arrived with our range, carefully navigated our kitchen so as not to mar a wall or cupboard, Matt connected everything with efficiency, cleaning as he went and was generous in answering my husband’s and my questions. They were a pleasure to have in our home. Moreover, the company was more than fair about the returned part and labor charges. We love our range and we love AAA.
Marjorie Stelmach
01:32 06 Jan 22
Excellent
Cindy Fults
21:03 04 Jan 22
Gas dryer needed repair. John diagnosed and repaired the problems with the unit, which had smelled like something was burning. Lint inside had accumulated and began to burn, so we shut it off and called AAA Home Services.The call was placed on 12/28, and the earliest a tech could arrive was today, 1/3 due to holidays. John replaced the drive belt, idler pulley and rollers after a thorough cleaning.Very satisfied. Would call AAA again.
Thomas Webb
23:27 03 Jan 22
Quickly diagnosed problem and offered solution.
edgar martin
19:56 03 Jan 22
Andrew was professional in all aspects of the scheduling and repair process.
gopaine
18:38 30 Dec 21
John was very knowledgeable and ethical. I recommend this company highly.
Barb Hammond
15:27 30 Dec 21
I definitely would recommend AAA for repair/replace service as they have been to my home twice and both times receive prompt, excellent, professional service for my ice maker and dryer.
Dee Humm
18:25 28 Dec 21
Great service, friendly staff and fair price.
Charles Riechers
17:13 25 Dec 21
They came out within 48 hours and John was such a nice guy. He was very knowledgeable and curtious.
Kathy Mantia
19:13 22 Dec 21
Justin with AAA did a great job fixing my oven. He was friendly, professional, and efficient. I highly recommend him.
Melanie Cannon
16:46 22 Dec 21
Bill is my tech. From AAA. He is always on time and does a great job. I like that I can always ask for the same tech and get reliable, professional service.
Sue C
04:57 18 Dec 21
Ed of AAA did a good job of fixing our fridge ice dispenser. This is our 3rd good experience with Ed of AAA.
Douglas Fischer
17:01 16 Dec 21
We use AAA for everything. The furnace, the dryer , the dishwasher. The techs that come out always do a great job.
Steven McAchran
19:22 08 Dec 21
My refrigerator door was replaced without a hitch. I'm pleased.
D C
21:12 07 Dec 21
John did an excellent job in repairing our machine. He even fixed an issue we didn't anticipate. Very professional. Highly Recommended.
Arthur Huggard
15:50 07 Dec 21
Justin came and repaired our dryer and he did a great job
Karen Tucker
20:48 02 Dec 21
AAA came on relatively short notice, called to say they could actually arrive earlier than scheduled, and made the necessary repairs inside of one hour. Professional, efficient, and reasonably priced. Ed and (I think) Jay were great and helped us get our washer back online after a couple frustrating weeks trying another provider. Highly recommend!
Thomas Shaner
16:44 30 Nov 21
Mike came out for our inspection of our furnance. He is always on time and explains everything he was doing. We talked about a whole house humidifier and we decided to have it installed. Mike made all the arangement to have it intalled. Again he was very prompt, the intall was done promptly and Mike explaind how to operate the humidfier. We always ask for Mike when we schedule and if I could he would always get more stars than we can!*************************************************
David Simon
17:45 29 Nov 21
John was quickly able to assess the issue and gave his opinion on the pros and cons of performing an expensive non-essential repair on an aging machine.
William Torack
15:50 29 Nov 21
Bill was extremely knowledgeable, thorough, friendly and did an excellent job. He knew what parts to order and returned with the parts in a timely manner. Bill explained everything to me.I highly recommend Bill and his company AAA Home Services.
Leslie Connor
22:44 26 Nov 21
John was on time. He was very professional and knowledgeable, also friendly and outgoing. I will use AAA again.
Debbie Banta
21:48 25 Nov 21
John from AAA Home Services arrived in a timely fashion. I was given a 12 to 5 window and he arrived at 2pm. John was able to replace the pulley and my dryer is now up and running. John was very courteous and efficient! Thank you John and AAA Home Services!!
Jean Carlos
21:09 23 Nov 21
Fast, efficient, answered question about operating our washer.
William Sparacino
17:56 23 Nov 21
I have used AAA for more than 20 years. They are our go-to folks for any appliance repair, and I have recommended them to others numerous times. They make sure the job is done to the customer’s satisfaction. The service tech, Bill, who came out to fix our GE fridge was no exception. He was pleasant, professional and thorough, assuring that we will not only continue to use AAA ourselves but recommend them to others. Thanks!
N S
00:30 23 Nov 21
It's all good, Whirlpool may call Mitch for more info.
Ron Champion
23:01 19 Nov 21
AAA delivered again. Very happy to be a subscriber. Well worth it.
Tommy Taylor
23:39 18 Nov 21
Bill originally made a service call to look @ our Samsung refrigerator which wasn't cooling @ all. He called to tell me when he would be arriving, put on booties, and had a mask on, which I appreciated. He diagnosed the problem fairly quickly, gave me a very reasonable estimate, told me he would call me when the parts came in, which he did. When he returned to repair the refrigerator, he did it expertly. The only other repair service that would service Samsung refridgerators wanted $499 up front. They claimed they could diagnose the problem over the phone, lol! I hung up on them. My repair bill was about one half of that plus I had excellent service!!
Amy L Crow
03:32 17 Nov 21
John is knowledgeable and fixed the microwave in minutes. He is a professional. Love AAA Home Service.
Lauren Fogarty
19:09 11 Nov 21
Gave me great information. I got the job done by listening to him. I'd use AAA everytime I need an apliance part. Thank you
Robert Lewis
18:47 11 Nov 21
Professional, timely, efficient! Highly recommend!
Sue Verble
16:09 11 Nov 21
I have used AAA services before on plumbing issues & they did a timely & very professional job. Called them back for a refrigerator problem & microwave issue. They diagnosed the problems & had to order parts. Back in 3 days, everything works good as new. Ed is a great professional, very knowledgeable, & was always on time. What else can you ask for from a company!!
John Gorczyca
16:04 07 Nov 21
Ed was friendly and knowledgeable. They figured out what was wrong and made the repair quickly and for a fair price. I will call AAA again if I need another appliance repair.
Chris Krenning
15:24 04 Nov 21
Bill was great. He determined the problem and got us working temporarily until he could bring the new part back for installation a couple days later. I highly recommend AAA.
Tim Saunders
17:39 02 Nov 21
John was amazing would definitely recommend to anyone. He was so patient and explained everything in detail. He went above and beyond and was informative every step of the way and how the process worked. Thank you john for an amazing experience!
sabahudin smailhodzic
01:58 28 Oct 21
John was very informative and honest about our estimate. He was in touch with us before his arrival and was here when he said he would be.
Jan Schott
20:18 26 Oct 21
It’s refreshing to work with an appliance repair company that is always on time, always professional, and always very upfront about their very reasonable pricing; John with AAA Appliance was great!
Edward J. Rolwes
03:06 24 Oct 21
Bill is always great to work with. Kind, respectful and gets the jog done.
Rachael Narsh
12:11 20 Oct 21
Trustworthy and reliable repairman. Gave good advice and was honest with our options/prices. Would definitely use again and recommend them to everyone.
Jennifer Stolzer
20:57 18 Oct 21
Did a great job!
Helen Bates
17:33 18 Oct 21
My technician Mr. Larry was professional and very knowledgeable of appliances. Upon entry he took his time to allow my pup to get acquainted with him which was great because my dog barks uncontrollably every time a new person just walks in. Overall I was really satisfied and would definitely recommend this company and my technician Larry to service all of your appliance needs.
Duan Marshall
15:48 12 Oct 21
John came out quickly to check my non-working refrigerator/freezer. He quickly found out that it needed a new compressor. John gave me good advice about what to do. I was very satisfied with his visit and his advice.
Nancy Reed
23:29 30 Sep 21
Provided warranty service from manufacturer.Thorough explanation of problem and proposed solution. Efficient use of time and service.
Robert Davis
17:29 28 Sep 21
Bill was very professional and knowledgeable.Very pleased.
Scott Moellenhoff
15:37 27 Sep 21
Justin was knowable, professional and fixed the issue with the freezer quickly. Would definitely use this company again.
Caryn Schwab
19:05 24 Sep 21
