Bill was very helpful and explained the problem and the fix. Thanks Bill.
Janice Dolezal
14:24 13 Aug 22
Very knowledgeable and gave great feedback for what to look for in a new fridge. Very professional.
Nelleke Barajas
01:31 11 Aug 22
Andrew did a great job & had our refrigerator/freezer up & going in a few minutes. Highly recommend.
Julie McMenamy
15:17 05 Aug 22
Bill was very polite and professional would definitely recommend AAA Appliance and Bill
Diane Denny
15:01 04 Aug 22
Justin is knowledgeable and helpful and professional and swift.
Pictures / Words
14:56 03 Aug 22
Andrew was on time and fixed my washer quickly.
Dyann Kramer
17:30 02 Aug 22
John did a great job. Our washer needed a new drain pump, and the first positive was that the part arrived earlier than expected. The second positive was that John did our repair quickly, efficiently, and very professionally. Very courteous people all around - highly recommend!
Jasmine Duerr
16:55 02 Aug 22
Justin was prompt, pleasant, and professional. Will be back for future needs. Thanks
Mark McReynolds
21:37 01 Aug 22
John, from AAA Appliance Repair came out to fix an ice maker that has been broken for YEARS. We've had countless people come out to "fix" it over the last few years... To no avail. But now, WE HAVE ICE! John was professional and prompt. He came early in the repair window, which of course was all day, so my whole day wasn't taken sitting around waiting. We're thrilled with the service. Would absolutely use this company, and John, again. Highly recommend.
Mary Fischer
14:03 30 Jul 22
Mike came first and had to order correct part and then John did install. They both provided excellent and quality service. Repair done when promised and quickly. Definitely will recommend them. 5 out of 5 stars.
Toni Gonzales
21:26 29 Jul 22
Was very professional and curtious, found an underlying problem that wasn't part of his service call. He went above and beyond.
Jennifer Bowman
02:12 28 Jul 22
Very reliable and professional guy. Nice and helpful to my Elderly Aunt.
Kelly Werre
18:55 27 Jul 22
Mitch was very polite very intelligent. I would highly recommend him to anybody who needs appliance repair.
Russ Dickherber
19:29 20 Jul 22
Very professional gave great service excellent tech
John Thompson
22:40 18 Jul 22
Justin did a great job finding the problem with the refrigerator temperature not staying cold. The door had a bad seal. Justin replaced the seal and it has been working great.
Ron Schepers
18:25 18 Jul 22
Bill took care of our washer, still under warranty. The issue we were having was not immediately clear, but Bill was great to work with and stayed on it until the problem was fixed! He was always prompt, professional, friendly, and worked hard to repair our washer.Thank you Bill and AAA Appliances!
Lisa Laurie Mozingo
17:31 15 Jul 22
John was about as nice as he could be. Very knowledgeable and professional. I will always ask for John if we need service.
Mike Kilian
20:07 14 Jul 22
A previous contractor pulled our oven door off trying to move it. Not sure how serious it was I called to have it looked at. Fortunately it was an easy fix. John was in and out in 10 minutes.We have used AAA in the past for other things and the only company I will use for any future repairs or issues.Five stars and recommend AAA to anyone.
Julie Hickey
13:57 13 Jul 22
John was wonderful, full of knowledge, professional and quick!
Debbie Gideon
22:06 11 Jul 22
He explained everything that was wrong with the dryer and why it was making the noise it was. Took him all of 20 minutes to take it apart, replace what needed to be fixed and then put it all back together again! Definitely worth the money!!
Ashley Singer-Falkner
18:38 07 Jul 22
Bill was very knowledgeable and efficient. He answered all my questions. Very personable.
Susan Holloway
19:47 06 Jul 22
Bill (AAA) was quick to both diagnose and fix my issue once the parts arrived.
Grant Bleeker
19:02 06 Jul 22
Tyler was awesome from his first call to see if I was home until he left my house. Very professional and friendly. He even gave me tips to keep my fridge in tip top shape. Would use AAA again especially if they sent Tyler : )
Christian Alexander
16:55 06 Jul 22
Bill was punctual and friendly! He explained the problem and repair and completed the job quickly!!
Brandy McCallum
01:32 29 Jun 22
Great experience from start to finish. The office was helpful and very xommunicative. And Tyler was very professional and easy to work with. He was timely and explained everything so we knew what to expect. Will definitely use them again. Give then a call and ask for Tyler
Darlene Glaze
23:06 21 Jun 22
Our technician Mitch, was prompt and courteous. It didn't take him long to diagnose the problem and suggest the solution. He came back the next week with the part and fixed the issue. I will ask for Mitch the next time we need a repair.
Roger Clark
18:25 21 Jun 22
Mitch is the best!!! Fast, and professional...knows his stuff
Dennis Moore
15:31 10 Jun 22
John was professional, knowledgeable and efficient.
Nancy Tank
17:54 09 Jun 22
Mitch did a great job fixing our ice maker. He has fixed our appliances for the last 5 years. Definitely a repeat customer. Plus he gives us tips to help maintain our other appliances.
MARIA NOAH
19:46 07 Jun 22
John did a wonderful job repairing my ice maker. He had to order the part and by the following week I was getting ice cubes on a regular basis. John was very professional and courteous. He is truly an asset to this company.
Patsy liszewski
17:24 29 May 22
Thank you to Tyler for a quick diagnosis! Had to order part, but ordered, in and installed in less than a week...right on schedule!
Jennifer Piglowski
15:46 29 May 22
John was very nice, professional and knowledgeable.
Steve Baker
21:13 26 May 22
Andrew was very knowledgeable, nice, respectful, & professional. Quickly diagnosed the problem with the ice-maker after careful inspection. He ordered the part, and returned within a few days to install the part at no additional cost.
Teresa Edney
17:38 24 May 22
Tyler showed me exactly what the issues were and advised me on my options. I felt he was honest and was knowledgeable.
Julie Strantz
17:35 24 May 22
Good honest service tech,would highly recommend
Harold Thomas
15:12 21 May 22
John was very professional and took care of the problem in a timely manner. He explained everything very clearly and was nice about having to repeat it for my husband. I’ll call this company again.
Mary Wilson
17:09 07 May 22
Mike was super professional and quick to repair our Samsung washer water valves. We’ve used AAA to repair multiple issues with our Samsung washer.
Hill House
15:18 05 May 22
Bill showed on time, assessed my dryer, and gave me options in less than 30 minutes. The repair was completed in the same trip and the dryer is back to normal. Great service!
Bob Tibbles
14:25 05 May 22
They were attentive, responsive, prompt. Justin did a great job and even helped me realize my machine was still under warranty. He was very efficient, kind, and helpful.
Watson Sweat
16:47 28 Apr 22
Mike M was very helpful and friendly
Sue Fuess
15:04 27 Apr 22
I had a persistent leak in the main line outside, which leaked into the basement where the poly pipe entered the foundation wall. Tim and a helper found the leak and repaired it in about 3 hours. Had to dig about 4 feet deep in a very confined spot to locate the leak; then returned the following day after the job was inspected by St. Charles County. Tim also identified (and repaired) two other problems on this visit. He communicates extremely well; is courteous; and very professional. He did a very small repair at our home about a year ago. I was happy to have him back to fix this larger problem. I've used AAA a number of times in the past and will continue using them for plumbing and appliance repairs. They are tops!!
Don Kalicak
01:11 26 Apr 22
Justin was great - this is the second time we’ve used AAA - very pleasant and personable staff - very fast service - same day or next 10 stars - thanks
Linda Strait
19:48 21 Apr 22
Diagnosed the problem quickly and restored the dishwasher to working condition! Yeah!!
Mary Simon
23:23 20 Apr 22
Referred by my daughter, this was a wonderful experience. Calling to order the part was a breeze. It arrived quickly & they scheduled the install within 2 business days. The repairman, Mitch, was great. He called to let me know that I was his next customer & he would be over in about 20 minutes. He introduced himself upon arrival, headed for the laundry room, and in only a few minutes the part was installed. He collected payment, provided me a receipt, thanked me for my business, & headed to his next call.AAA is a 10 out of 10 & I’m certain that Mitch plays a big part in their excellent customer service reviews. Thanks to everyone who assisted. All my appliance repair referrals will definitely go to you. ⭐️🥇⭐️
Terri Harris
20:16 20 Apr 22
Bill was prompt and professional. I would recommend his service to all.
Don Dietrich
18:49 19 Apr 22
Excellent experience!!
Yolanda Bent
03:21 19 Apr 22
I would recommend AAA Home Services.
Lauren Ream
01:37 14 Apr 22
The service person was prompt and efficient. Will definitely use them again.
Linda Wolff
20:56 11 Apr 22
Tyler evaluated problem and made a quick repair which solved problem. Would use their company again, and hopefully Tyler ones again!
Mark Tomasiak
22:50 30 Mar 22
Great job!
Karen Quagliata
15:42 30 Mar 22
Andrew was very professional and sweet! Did a great job!
Crafty Trio
16:35 09 Mar 22
Quick response time. I live in Warren County and still was able to get same day service on a dryer repair. It was a little pricey but the service was quick and complete. Called at 9am and the tech was at the house and done before 2pm.
Sonny E
20:16 03 Mar 22
Bill and Noah were prompt, efficient, courteous, and knowledgeable. Couldn't ask for anything more!
Andrew Tomaras
15:11 03 Mar 22
AAA and their team member Bill were very responsive, efficient, and conscientious. They were very quick to schedule appointments, quickly assessed the issues, acquired the parts, and informed us as soon as they were available. They came out the next day to install them. Bill was courteous and efficient, as well as extremely careful in his testing to confirm safety. Overall this was a great experience.
Aaron Goltzman
19:20 02 Mar 22
Justin did an awesome job repairing my oven and stove top. Five star service!
Michelle Abounader
19:03 01 Mar 22
Very happy with the service provided. John was a great tech. Explained everything. Clean and tidy workmanship.Thank you for the great service. I would be very happy to use AAA Appliance in the future as needed.
Erik Cotten
16:38 01 Mar 22
John was very professional and honest about everything and helped me understand what's going on with my appliances. He wore his mask and even brought my garbage cans up to my garage when he left. I didn't ask him to do it and couldn't do it until the ice melts for medical reasons. This is my second post about AAA service and all the guys that have been to my home working on my appliances have been great and explains everything. It's also nice to know when to stop dumping money into a machine that's on its last leg. Thank you John if you ever read this!!!
Lou Dunn
19:47 26 Feb 22
Tyler was great, he called when he was on his way. He completed the job efficiently. He has great customer relations skills (he didn't get bothered when my noisy dogs kept coming over to check on his progress 😁). I have called AAA before and I will again when I need help!
Carolyn Schneider
22:54 23 Feb 22
Tyler repaired our dryer. Instantly diagnose the problem and repaired it was done and gone in 20 minutes. We are very happy with the work that AAA appliance always does. We have used him several times and will continue to use them
Dan Meara
16:14 22 Feb 22
Fast high quality service and very professional
Rochelle Harris
16:08 22 Feb 22
Mitch does excellent work and is always very courteous. I believe he has helped us before with a repair. We have used AAA for almost thirty years now. Both is St. Louis County and St. Charles County. Mike has helped us before also. We have used AAA in the past for furnace repair, two refrigerator repairs, and an oven repair.
Sheila Bueltman
01:12 12 Feb 22
Bill provided excellent service regarding my dishwasher and oven repair. Arrived on time, was courteous and knowledgeable. Would recommend AAA Appliance and Bill to my friends.
sarah Westover
20:33 10 Feb 22
Bill was prompt, courteous and knowledgeable. Made sure to put protective covering on my floor to keep from tracking in the snow. Diagnosed the problem quickly and installed the new heating element on my dryer which he had in the truck already! No more hanging wet clothes around the house to dry! Highly recommend AAA appliance service!
Ryan Matheny
21:50 08 Feb 22
Justin was incredibly helpful, respectful, and professional with repairing my dishwasher. Thank you for going above and beyond!
McCann O'Keefe
19:46 27 Jan 22
They showed up on time. Tech diagnosed issue. They sent me the parts which I installed, saving me additional labor charges.
Ernie Hadfield
18:20 25 Jan 22
Freezer and fridge were not cooling.. Looked at everything and gave me the information as to the problem... He was very professional and courteous.. Will use this company again if needed..
Joyce David
00:11 21 Jan 22
Bill the repairman did an excellent and provided prompt services as well as advice to help with any further issues.
Rosa Landers
20:48 15 Jan 22
AAA Home Services was superb in every way. Bill and his apprentice Noah diagnosed our problem and ordered a part. When Bill returned to install that part he discovered another part was needed that was no longer available. They dedicated hours to our old stove to save our needing to purchase a new one. They could not have been more professional or nicer despite what they were up against and Bill was sincerely sorry he was unable to get the part we needed.We ordered a new stove and it came three days earlier than expected. Matt and Jeff arrived with our range, carefully navigated our kitchen so as not to mar a wall or cupboard, Matt connected everything with efficiency, cleaning as he went and was generous in answering my husband’s and my questions. They were a pleasure to have in our home. Moreover, the company was more than fair about the returned part and labor charges. We love our range and we love AAA.
Marjorie Stelmach
01:32 06 Jan 22
Excellent
Cindy Fults
21:03 04 Jan 22
Gas dryer needed repair. John diagnosed and repaired the problems with the unit, which had smelled like something was burning. Lint inside had accumulated and began to burn, so we shut it off and called AAA Home Services.The call was placed on 12/28, and the earliest a tech could arrive was today, 1/3 due to holidays. John replaced the drive belt, idler pulley and rollers after a thorough cleaning.Very satisfied. Would call AAA again.
Thomas Webb
23:27 03 Jan 22
Quickly diagnosed problem and offered solution.
edgar martin
19:56 03 Jan 22
Andrew was professional in all aspects of the scheduling and repair process.
gopaine
18:38 30 Dec 21
John was very knowledgeable and ethical. I recommend this company highly.
Barb Hammond
15:27 30 Dec 21
I definitely would recommend AAA for repair/replace service as they have been to my home twice and both times receive prompt, excellent, professional service for my ice maker and dryer.
Dee Humm
18:25 28 Dec 21
Great service, friendly staff and fair price.
Charles Riechers
17:13 25 Dec 21
They came out within 48 hours and John was such a nice guy. He was very knowledgeable and curtious.
Kathy Mantia
19:13 22 Dec 21
