HVAC and Plumbing Parts Center

Proudly Serving the Following Cities Since 1970!

St. Louis, Florissant, Chesterfield, Fenton, St. Charles, Lemay, Overland, Manchester, Valley Park, O’Fallon, University City, Bridgeton, Wildwood, Arnold, St. Peters, Mehlville, Jennings, Troy, Creve Coeur, Hazelwood, Town and Country, Imperial, Wentzville, Clayton, Spanish Lake, Ellisville, Lake St. Louis, Oakville, Ferguson, Ballwin, Cottleville, Concord, St. Ann, Pacific, Dardenne, Affton, Bellefontaine Neighbors, Eureka, Weldon Spring, Maryland Heights, Berkeley, Foley, Kirkwood, Winfield, Webster Groves, Old Monroe, Crestwood, St. Paul, Richmond Heights, Josephville, Maplewood, Chain of Rocks, Olivette, Augusta, Ladue, New Melle, Frontenac, Moscow Mills, Sunset Hills, Fountain Lakes, Brentwood, Innsbrook, Shrewsbury, Wright City, Glendale, Warrenton, Rock Hill, Foristell, Des Peres, Orchard Farm, Hamburg, Earth City, Hawk Point.

Erin Kampman

18:28 26 Jun 20

Just had an amazing experience with AAA Home Services. It was affordable and timely. Mostly impressed with the technician Stewart who spent time sharing his years of knowledge in a way I could totally understand. Sometimes as a female it is intimidating dealing with service techs because I may not know as much as a man. But when someone takes the time to explain things to me in a way I can understand it speaks volumes to me. I'm not a fan of paying big money to people who dont take the time to tell me why I need to pay it, outside of it is broken. My mother also used them this week and had a great experience as well. Will def recommend and use for future services!

Bill Gover

01:54 06 Jun 20

Eddie & Jim were very professional and did a great job installing the new water heater. They know there business & did the job right. Thanks guys.

Rick Myers

16:00 28 Jul 20

Tim called right on time and I explained what I wanted and he said he need to pick up parts. Very friendly . Quoted the price and went right to work. Did an outstanding job, cleaned up, made sure I was happy. Really glad to see he was wearing a mask and gloves!

Terence Van Horn

15:08 04 Aug 20

Service tech Eddie was exceptional. He was professional and arrived on time. Extremely courteous and had no problem answering all of my questions and concerns regarding my unit. I’d definitely use this company again. I’m glad I found them.

Jimmie Gordon

23:25 04 Aug 20

He is definitely is an expert in his field. He explained how the system work, and he talked with integrity. He did a good job, and timely. I would definitely recommend this gentleman.

Julie Bauman

20:26 07 Jul 20

Steve was very professional and friendly and was able to fix our clogged kitchen pipe quickly and effectively. He was very informative too and educated me on what is safe for garbage disposals and what not to put in there (had no idea!). Very pleased with their service and will be using AAA HS again if/when needed.

Aaron Newton

01:58 30 Jul 20

Sam was super knowledgeable, found the problem, and then took the time to show me exactly what was going on with our A/C unit. He had the correct part on his truck and had us up and running in no time. It makes me sound old to say so, but it was a great customer service/repair experience. I hope I don’t need another repair anytime soon, but I’ll request Sam if I do.

Valerie Cody

20:54 25 Aug 20

Stewart was the technician who worked on my appliances and he did a great job! He fixed everything quickly, answered all my questions, and gave me information on my appliances. Highly recommend!

Caroline

20:21 02 Sep 20

Good service. Polite. Made recommendations but not pushy

David Rozanc

15:59 25 Aug 20

Sam did an excellent job. I would recommend him and his company

Tim Tolle

13:43 26 Sep 20

Sam is here for our spring and fall check ups every years and he does a great job educating us on our older heating and air systems. He is very thorough and had detailed records of our past repairs and maintenance work.Fortunately, we haven’t needed much plumbing work but we have another gentleman from AAA who is the same person who returns every time and he has been great on the plumbing side. He’s installed a new water heater and new faucets for us as well. Consulted us with water heater options and helped us save money in our century home by switching units.Thank you for a great service!

Tracy King

15:08 30 Sep 20

I am so glad that I went with this company! The price was reasonable and Mike was outstanding! He explained what he was doing and gave me lots of valuable information. He was very patient with me, as I had a lot of questions. He took the time to thoroughly explain everything and gave me great advice. I am a very satisfied customer and I highly recommend this company, especially Mike!

Julie Lance

16:40 08 Sep 20

Brian did an outstanding job of hanging our chandelier light fixture, replacing an existing light fixture. The fixture is in an atrium ranch house over a staircase so it was a tricky scenario. Brian had to build a platform with a ladder in order to be able to replace the light. Brian was extremely confident and professional in his work and we are very happy with the results!

Barb Meahan

16:23 02 Oct 20

They came out as promised and Matt and Jeff and did a great job. I have used AAA service for many things. I appreciate them coming back out when I asked them too. Thank you Dan for taking care of this.

Patty Jenkins

16:48 14 Sep 20

Have used this company for years and always trusted them, had great service and all service employees were courteous, good and efficient. Recently requested to have "support" added to an expansion tank on a water heater. Technician stated he could not do the support and ended up quoting $1,300 for a new one but in his opinion, we needed an entirely new water heater and expansion tank for $2,100. I did some googling on line and found that on average to install a new expansion tank would be upwards of $450. And when do sadle valves cost $283 each? and 3/4 shut off valves for $289? I think this is extreme?? I asked for, and received, the next day, a second opinion from a 4.9 star company. They provided the support on the tank I needed for less then $200 and no new tank was needed, let alone an entirely new water heater. Felt like I was being taken advantage of. This was very disappointing to me since I had used them for a lot of service over the years.

Jada Jay

02:56 19 Nov 20

Brian and Taylor did a phenomenal job. First of all they called before they arrived. They arrived on time. In this era of Covid, they both were wearing face masks. Their customer service was outstanding they cleaned up behind themselves and they did a phenomenal job of removing an old Chandelier and installing a new Chandelier. They were very conscientious about their work and wanted to make sure that the customers were happy.

margaret niederberger

19:44 27 Oct 20

Steve and Matt did an excellent job! They were knowledgeable, courteous, friendly , informative and excellent communicators. They provided some insights as to what caused our issue, and what we could do to possibly eliminate any future occurrences. I highly recommend AAA Home services.

John Cottingham

17:22 04 Nov 20

Sam the repair person was early after calling first.He was very informative and answered all of my questions and concerns. I made sure I had his name so I can ask for him if and when I need a repair person again.Sam is very nice and easy to understand. I would use AAA again.

Crystal Harris

18:06 20 Jan 21

Sam was very professional and honest. I never thought that I was being misled or pressured to complete more than what was needed to get me heat after my blower motor went out in my furnace. I had a previous company come out the day before and was even quoted double the price AAA Home Services was able to get me. I highly recommend and will always use them for any future repairs for my home!

Jim Casagrand

16:35 18 Jan 21

We've used AAA in the past and always been happy with the work. However, our most recent interaction left a bad taste in our mouth. Our dishwasher needed repair and Justin came out for the initial consult. He was polite and friendly, and diagnosed the problem as the "relay on board fried". He showed the problem, and it was blackened and charred. He said a part would need to be ordered and they'd schedule a follow up appointment once it came in, shouldn't be a big deal.Today was the follow up appointment and it could not have been more different. Now, I must disclose that I didn't have my phone ringer on this morning, so I missed the phone call from John the technician. However, my son answered the door when he arrived so there was no wasted time for him sitting around waiting for us, but this may have put him in a bad mood prior to arrival. From the get go, John was stand-offish and confrontational. He first tried to yank the entire unit away from the wall and became frustrated because he didn't know where the screws were. This was unnecessary as the problem was in the door. After finally opening the door panel he saw the burned out piece and accused us of continuing to use the dishwasher. We assured him that we hadn't used it since well before Justin had initially diagnosed the problem and that we'd only put dishes inside the dishwasher as a drying rack to make use of the space. Despite absolutely nothing happening between the previous call and John's appearance, he tells us that the wiring harness now needs to be completely replaced and we'll need two additional service calls, then completely brushed off our attempts to discuss options (including buying an entirely new dishwasher from them). He left before anything got resolved, the whole experience lasted only 10-15 minutes.His notes on the invoice show "Found wiring harness and connections burnt behind door now!" Considering that the previous technician had diagnosed that exact problem and John was here to fix it, the statement further shows that John was not listening to us and instead believed we had done something wrong.It's been three weeks since my initial phone call to AAA to schedule a repair and we're still without a working dishwasher. It looks like now we're going to buy a new one rather than go through the hassle of having another company come out, look, order parts, etc. We just want a working dishwasher. Even though I've used AAA in the past, this experience with John has me questioning whether I'll use them again. If this were my only experience with them, this post would end with a 1 star and never again. The 3 stars is to give them credit for their previous good work.

Aaries Wadsworth

21:11 05 Jan 21

Highly recommend!!! Very responsive and the appointment was made shortly after reaching out. Mike was AWESOME. Very knowledgeable and friendly. Our problem has been resolved. Great service

John Naumann

15:33 27 Jan 21

Called AAA on Monday to give me a quote on a new water heater and softener. Stuart came out early the next day and gave me a quote. By 4pm they had the entire job finished. Everything looks great and the whole process went smoothly.

Judy Stevens

20:10 16 Feb 21

Installed new furnace and A/C November 2020. Feb 14 our blower quit working. Temp fell in home to 50 degrees. Called Immediately, didn't it say CALL AAA, WE'RE ON OUR WAY? Today is Tuesday, after numerous calls to all numbers listed on website received a call from Mike, service tech that hell be here by 2 pm. He was the only person to return calls. NOT the SERVICE MANAGER. No way to get help from AAA on Sundays or inclement freezing weather. I'm 77 and freezing. False advertisement CALL AAA WE'RE ON OUR WAY. I was told when I purchased the 7500.00 unit, I would get immediate response on service calls. Is this the kind of service you're looking for?

Jim Scheetz

17:35 11 Feb 21

Extremely professional and great guys. Could not have had a better experience. Have been a customer of AAA for some time, and have not been disappointed.

Hannah Shaw

22:13 07 Apr 21

Mike Garcia was my service tech and he was amazing. He solved our problem, explained what my options were, shared all of the services the company offered and cleaned up really well. I felt comfortable with him, he kept his mask on indoors which I appreciated, and I will definitely use this AAA again. Well done!!

Miss Kay

02:06 04 Apr 21

Very pleased with this company. AAA fixed a GFCI switch that continued to trip (incorrectly loaded to our fridge from the previous owners) and a bad dimmer on our four season room. The tech (Jeremy) was extremely professional, explained everything and was VERY respectful to the COVID safety measures in our home. We used them as an outside contractor to our home warranty and the tech explained the diagnosis so that we could get reimbursed after submitting the claim. Will definitely use this company again. A+++

Marjorie

21:18 01 Mar 21

Jeremy Jones did an outstanding job.... we don’t think there is anything he can’t do! Even when he runs into a problem, he works until he comes up with a more-than- satisfactory solution. We are very happy with his work in our shower, faucets, toilet, and the lavatory top he installed.

jacob nichols

00:37 08 Jun 21

Kyle was awesome. A/C went out and I wasn't sure what part I needed I called him and he got me exactly what I need to get it fixed. He was very professional and extremely helpful. Will do business with this company agian.

Tim A

22:53 27 May 21

Very quick and professional repair. Service tech was knowledgeable and it was a reasonable price. Would definitely use this company again.

sue neiswenter

22:22 13 May 21

A++ for you company. On Wednesday night I discovered my water heater was leaking. I called early Thursday morning and was told that they could send someone out between 12 and four and was quoted a reasonable price for a new water heater and install . Stewart was the gentleman who called me and he was actually a half hour early. once he looked at the issue with my water heater he said it will probably be a little bit cheaper than what they quoted and bonus I was able to use a $75 off coupon. Stewart was very professional and he had everything he needed to finish the job. He answered all my questions and He even clean the red icky water stuff off my floor. I will definitely use your company again if I need any plumbing or electrical work done.

Phillip Eaton

13:53 15 Jun 21

19 days...that's how long we were without a refrigerator waiting on parts/installation ordered by AAA Home Service. That's how long we went having food/medication in coolers of ice throughout our kitchen.12 days...thats how long we waited to hear from anyone while waiting on the part to arrive. That was quoted as taking "2-4" business days by the original technician. When I finally called I was told the part arrived, conveniently, the day prior and that I "should have been getting a call today to schedule."7 days...that's how long we had to wait once the parts did arrive to have someone come to our home for the repair.I understand waiting on parts, I understand having a full workload...what I don't understand is running a company unable to accommodate those. Having to wait nearly three weeks for a repair, a full week of which the part is in stock, is absolutely absurd. To make matters worse the complete lack of empathy/urgency when speaking with their customer service was infuriating. I will not be contracting this company again at any point.